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TITLEOperations Academy: Development

PROJECT CODE13a-1H

COMMITTEEPolicy and Strategic Planning

YEAR FUNDEDYear 13 - FY 2005

Year 13 Budget:$75,000

STATUSClosed

DESCRIPTION

A two week program has been designed (10 working days). The program would be preceded by the equivalent of 40 hours of self study. The self study will ensure that all students are at the same level of knowledge prior to beginning the Academy training, to minimize the cost and other problems associated with more than two weeks away from home.

All students will be housed at the training facilities. Working days will include evening homework and on-line assignments. Students may return home on the one weekend, or optionally, remain at the training facility. Local site-seeing type outings will be available to those who remain at the facility.

The program design is based on a review of similar “total immersion” training offered in other fields. In all cases, training includes a mix of presentations, workshops and hands on experience.

The program design includes the following mix of activities:
1) Preliminary self-study (40 hours) Exams must be completed to verify successful completion
2) Formal training including exams 48 hours
a) Classroom – 40 hours
b) E-learning (evenings – 8 hours or approximately 1 hours per weekday evening)
3) Workshops 20 hours
4) Hands-on 20 hours

1. Preliminary Self Study

The following topics would be required for all students to review and take exams prior to the two week training.

a) Traffic Operations Analysis
• Traffic flow concepts- volume, density, speed, queue
• Road user characteristics
• Freeway Operations
• Intersections
• Transportation System Management Techniques, Access Management Tools
• Travel Demand Management

b) Traffic Safety
• Integration of various transportation modes
• Elements of Safety Improvement Program
• Crash Records System
• Road Safety Audits
• Non-Crash Indicators, i.e. crash rate, crash frequency, equivalent property damage only rate
• Understanding Crash Patterns
• Potential Countermeasures & Evaluation
• Liability, Negligence
• Effective Traffic Safety Program

c) Social, Environmental and Institutional Issues
• Types Federal, State and Local Regulations that affect transportation decisions; growth management policies, funding, environmental, vehicle weight and size limitations, etc
• Planning issues: State, Regional and Local Transportation Plans, Transportation Improvement Programs
• Strategies for implementation and evaluation (performance measures)
• Public Interaction and Involvement
• Transportation Planning Models, i.e. 4-Step Process
• Environmental Impact Analysis Process

d) ITS Awareness
• Describing ITS
• Integrating Systems
• Stakeholders and Partnerships

e) ITS Devices
• Surveillance Technologies
• Dynamic Message Signs
• DMS Applications
• Highway Advisory Radio
• Information Displays
• Traffic Signal Controllers

f) Introduction to Telecommunications
• Telecommunications fundamentals (signals, frequencies, voice and data, wireline and wireless)
• Networks
• Local Area Networks
• Wide Area Networks
• Data Communications Protocols
• Standards
• Applications
• Architecture and Communications

g) ITS National Architecture
• Introduction to the National Architecture
• Basic Concepts of Systems Engineering
• Systems Engineering Processes
• What is Architecture?
• Regional Applications
• Planning a Regional System
• Standards
• User Service Requirements
• Logical Architecture

2. Formal Training

This training would include the following modules:
• Operations training (both freeway and arterial) – This would include incident management, emergency response planning, TMC operation, ATIS, signal operations, and integrated freeway/arterial operation. Note that some of this material would already have been covered with the self study. (1 day)
• Project management – Includes project management for ITS, financial aspects of project management, procurement, performance measures and asset management (2 days)
• Systems engineering – Includes the PCB courses of systems engineering, advanced systems engineering, and configuration management. Note that some of this material will already have been covered during the self study. (1 day classroom plus 8 hours on-line)
• Advanced Social, environmental and Institutional Issues – including planning for operations, regionalism, public/private partnerships, outsourcing, funding sources (1 day)

3. Workshop

Groups of 4-5 students would be formed for the workshop problem. Groups would be made up of students specializing in traffic engineering, planning and systems engineering. They would be presented with the following problem which may look difficult, but 4 students x 20 hours per student is equivalent to 80 person-hours of available labor.

• Network: An idealized, congested corridor approximately 15 miles long consisting of parallel freeway and arterial roadways with three interconnecting links. The freeway has three interchanges (one for each interconnecting link). The arterial has 6 cross streets including the three interconnecting links
• Resources
o Data including:
- Benefit data from similar projects
- Cost data from similar projects
- Traffic characteristics for the project
o Problem details:
- Agencies involved
- Legacy systems
- Incident characteristics
- Anticipated traffic growth
- Funding sources and availability
- Potential opportunities and obstacles including industry’s interest in participation, agency’s outsourcing policies, contracting policies
• The problem:
o Management-level analysis
- Identify alternative technical approaches, and determine the costs and benefits of each
- Examine the feasibility of alternative approaches for project implementation including outsourcing, public-private partnerships, contracting (include consideration of legal, financial, and policy issues)
- Prepare presentation material for senior level management with project justification
o Systems engineering/project management determine systems requirements for satisfying the traffic engineering needs
- Prepare a regional architecture
- Prepare a concept of operations including both transportation and first responders
- Develop requirements
- Prepare contracting plan, project management plan and systems engineering plan
o Output – Reports and presentations along with competition for the best/most effective solutions.
• Grades would be given based on a pre-defined grading system that is shared with the students in advance of the workshop

4. Hands-On Training

This training would be provided with the cooperation of the Maryland State Highway Administration (SHA). It would include one day each of the following:
• Riding with a freeway service patrol unit
• Ride-along with ITS maintenance personnel (signals, detectors, DMS, CCTV, etc.)
• Working in a traffic management center (note there are at least three TMC’s within easy travel of the training facility)
• One day to critique these operations, make suggestions for improvements and document the experience.

Costs and Facilities

This training would be performed at the Maritime Institute (March 12-23, 2007), a facility located within one mile of BWI airport, and within five miles (10 minutes) of the SHA facilities. The Maritime Institute is frequently used by the Technology Transfer Center for training and large scale workshops. It has extensive conference facilities, training/breakout rooms, an auditorium and a cafeteria (with good food). Perhaps most important, they also have living quarters.


CONTACTS

Procurement Agency: Maryland SHA
Project Contact: Kathleen Frankle, CATT Center, UMD
Phone: 410-414-2925, E-mail: kfrankle@umd.edu

Bill Stoeckert, I-95 Corridor Coalition
Phone: 860-489-3443, E-mail: wstoeckert@yahoo.com

TITLEOperations Academy: Development

PROJECT CODE13a-1H

PROJECT DATES
Project Start: May, 2006
Expected Completion: June, 2007

Year 13 Budget:$75,000

OBJECTIVES

The objectives of this project include:
• Development of a two-week total immersion training program called the Operations Academy focused specifically on transportation operations.
• Provide a the initial offering of the Operations Academy to I-95 Corridor Coalition members March 12-23, 2007


SCOPE

• No data


REPORTS
Report Name
Report
March 2007 Operations Academy Brochure View Acrobat icon
November 2007 Operations Academy Brochure View Acrobat icon
March 2007 Operations Academy Agenda View Acrobat icon
March 2007 Operations Academy Press Release View Acrobat icon
Operations Academy Article in Thinking Highways View Acrobat icon
Presentation Name
Presentation
Operations Academy Presentation at ITSA 2007 View PowerPoint icon
General Operations Academy Presentation View PowerPoint icon

END OF PROJECT SUMMARY

The Inaugural session of the Operations Academy Senior Management Program was a huge success!

Twenty two participants from across the country, participated in this intensive two week program of classroom lectures, workshops, working field trips and presentations by nationally recognized guest speakers. The two weeks of on-site training was preceded by forty hours of pre-study readings and exams. The completion of this program represents a significant accomplishment for each participant.

It is an honor to even have been chosen to participate in the program. There were a large number of nominations received and participant selection was a difficult endeavor. Fourteen of the participants were Coalition members that were able to participate because of scholarship funding provided by the Coalition. An additional eleven Coalition members will take part in the November 2007 session.

All the students that graduated stated that the networking aspect of the program was one of the best features. Ling Li from Virginia DOT stated: “The Operations Academy Senior Management Program provided the opportunity for people in the same field to exchange ideas and experiences. It was an invaluable aspect of the program.” This is one of the key interests for the coalition in this program: The Operations Academy permits managers from Coalition agencies – some who may not be active in the coalition – to connect with managers in other coalition agencies to cross-pollinate ideas along the corridor in an intensive professional environment.

At the conclusion of the program, all twenty two participants had extremely positive things to say about the program. Below are a few quotes from several Coalition members who attended.

• “Increased efficiency of our transportation system is critical to our future as a society. The Operations Academy enhanced my ability and knowledge to make a contribution at Mass Highway in this regard.” – Paul Jodoin, Massachusetts highway Department

• “This was an incredibly comprehensive program. I will be able to apply concepts learned right away, not only from the country’s expert in operations, but from our peer states’ experiences as well. I will recommend the program strongly to others in my state!” – Rob Limoges, New York State DOT

• “This program provided me with a broad survey of techniques and approaches other agencies have used to intensively manage capacity and reduce delay on their roadway facilities. This program gave me a brand new “tool-box” for providing the Authority’s customers with better service.” - Daniel Jacobs, MTA Bridges and Tunnels


ACTIONS

Since the inaugural program was such a huge success, future sessions of the program have been scheduled for November 2007 and beyond. Evaluation of the program by the March 2007 participants resulted in changes to the program for the November 2007 session. One of the main items was the reduction in the pre-study from 40 hours to 20 hours. The Coalition is funding 12 participants for the November 2007 session and has provided funding for additional participants in 2008.


FINAL PROJECT EXPENDITURES

Scholarships for Coalition members are funded in Year 14 (14a-1H) and Year 15 (15a-0H)